PRIVACY POLICY

1. Introduction

Welcome to Nou Nou Skincare. Your privacy is important to us, and we are committed to protecting your personal data in compliance with Singapore’s Personal Data Protection Act (PDPA). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website.


2. Collection of Personal Data

We collect personal data through various interactions on our website, including:

  • Comments: When visitors leave comments, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string for spam detection.
  • Media Uploads: If you upload images, avoid including embedded location data (EXIF GPS), as visitors can extract this information.
  • Cookies: We use cookies to enhance user experience, including saving login details and preferences.
  • Account Registration: If you create an account, we collect your name, email address, and other relevant details.
  • Contact Forms: When you submit inquiries, we collect your name, email, and message content.
  • Transaction Data: If you make a purchase, we collect payment details, billing information, and transaction history.

3. Use of Personal Data

Your personal data may be used for the following purposes:

  • Providing and improving our services.
  • Processing transactions and fulfilling orders.
  • Preventing fraudulent activities.
  • Responding to inquiries and customer support requests.
  • Sending promotional emails and updates (only if consented).

4. Sharing of Data

We do not sell or trade personal data. However, we may share data:

  • With third-party service providers for website functionality, payment processing, and analytics.
  • If required by law or regulatory authorities.
  • With marketing partners, only if explicit consent is provided.

5. Data Retention

We retain personal data for the following durations:

  • Comments: Retained indefinitely for moderation purposes.
  • Registered Users: Personal information is stored in user profiles and can be edited or deleted anytime.
  • Cookies: Login cookies last two days, screen preference cookies last one year, and “Remember Me” login persists for two weeks.
  • Transaction Data: Retained for seven years for tax and legal compliance.

6. Your Rights

You have the right to:

  • Request an exported file of your personal data.
  • Request deletion of your personal data, except for data required for legal or security purposes.
  • Withdraw consent for marketing communications at any time.

7. Third-Party Content

Articles may include embedded content (e.g., videos, images) from external websites, which may collect data and track interactions.


8. Security Measures

We implement encryption, password protection, and regular security audits to safeguard your data and prevent unauthorized access.


9. International Data Transfers

If your data is transferred outside Singapore, we ensure that appropriate safeguards are in place to protect your privacy.


10. Contact Information

For privacy-related inquiries, contact us at [info@thenounou.com].




Consent Statement

By interacting with Nou Nou Skincare, you agree that the information provided can be held and used in accordance with this Privacy Policy, which you have read, understood, and agreed to.

✅ I agree that my personal data may be collected, used, and disclosed as described in this Privacy Policy.

✅ I consent to receiving direct marketing communications via email, telephone, social media, SMS, instant messaging, mail, and any other means I may consent to from time to time.